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Ricoh Electronic Devices Co., Ltd. (hereafter referred to as Our Company) recognizes that protection of the personal information of all people (hereafter referred to as the principal) whose personal information is provided to Our Company is an important responsibility for a business organization that handles personal information. Our Company hereby establishes this policy for handling personal information and will endeavor to protect personal information.

1. Management of personal information

In order to prevent leakage, loss, destruction, etc. of personal information, Our Company endeavors to protect personal information in its possession complying with laws, regulations, guidelines, and internal rules and take appropriate safety control measures. Employees of Our Company will be trained on proper handling of personal information so that they may make best efforts to protect the personal information.

2. Acquisition and purposes of Use of personal information

  1. Our Company will acquire personal information by proper means in the spirit of compliance with laws. When Our Company intends to acquire personal information directly from the individual in writing or through the Web site, Our Company will clarify purposes of use of the personal information. However, Our Company may omit clarification of the purposes of use if they are obvious from the circumstances where the personal information is provided.
  2. Our Company will use personal information within the scope necessary for accomplishing the purposes of use stated in "List of Businesses and Purposes of Use".
  3. As for the personal information Our Company has acquired, compiled, and retained in its database before the Personal Information Protection Act came into force in Japan (April 1, 2005), Our Company may continue to use such personal information for the above purposes of use.
  4. When a certain business is transferred to Our Company through merger, split-up, business transfer, etc. so that personal information is provided to Ricoh, Our Company will use the personal information within the scope to which the individual has given consent, or within the scope necessary for accomplishing the purposes of use having been notified or announced before the transfer.
  5. Our Company may acquire or use personal information beyond the scope of the purposes of use without obtaining individual prior consent in the following cases: 1) obligation by laws or regulations, 2) protection of human life, limb, or property; 3) cooperation to national organization, etc. is necessary.

3. Provision of personal information to a third party

Our Company does not provide personal information to third parties except in the following cases:

  1. When the principal has given a prior consent.
  2. When the personal information is provided for use by business partners such as subcontractors, agents, etc. who are appropriately supervised by Our Company.
  3. When personal information is shared among Our Company subsidiaries and affiliated companies.
  4. When the personal information has been acquired for the purpose of providing said information to a third party, and when its purposes, data items to be provided, provision means, contact persons for requesting cessation of use are notified or put in an easily accessible state.
  5. When the personal information is required to protect human life, limb, or property, and it is difficult to obtain the consent of the principal.
  6. When a judicial or administrative organization demands provision of personal information according to laws and regulations.
  7. When Our Company provides the personal information to other parties because of merger, split-up, business transfer, etc.

4. Inquiries and procedures for disclosure, etc. of personal information

  1. When the principal or his/her legal representative wishes to access, change, or cease using the personal information.
  2. At the time of inquiry, Our Company may wish to confirm that the requesting person is the principal or his/her legal representative.
  3. Our Company may not respond to requests. If Our Company can not confirm that the requesting person is the principal or his/her legal representative, or if is not required to do so under Japanese law.

5. Handling of personal information on the Website

  1. Prevention of unauthorized access during transmission Our Company will use Secure Sockets Layer (SSL) encryption technology to protect data from unauthorized accesses by a third party during transmission when a customer as the Principal provides confidential information such as his/her personal information through the Website operated by Our Company. However, such a technology may not be used depending on the computer environment of the customer, Our Company also offers web pages for browsers not supporting SSL. However, it should be noted that information on such pages may not be encrypted.
  2. Use of cookies and Web beacons website may use cookies (*2) and Web beacons (*3) for following purposes.
    1. to identify a browser in use or a user to facilitate authentication
    2. to understand the use of the Website and mail news, and to improve their contents
    3. to customize the contents of the Website for each customer
    4. to properly display the advertisement of RICOH group companies
    5. to understand use of services and improve contents of services where personal information is registered in advance If a customer uses Our Company website with his/her browser configured to reject the use of cookies or to not display images, some functions offered in the Website may not be used.
  3. Use of information

    In addition to the uses described above, Our Company, like many businesses, sometimes hires other companies to help us deliver programs, products, information, and services. When we retain another non-affiliated company to perform a function of this nature, we seek to provide them with only the information that they need to perform their specific functions. We also take reasonable steps to ensure that these third-party service providers are obligated to protect Personal Information that is provided to them.

    Circumstances may arise where, whether for strategic or other business reasons, Our Company decides to sell, buy, merge or otherwise reorganize businesses in the United States or another country. Such a transaction may involve the disclosure of Personal Information to prospective or actual purchasers. It is our practice to seek appropriate protection for information in these types of transactions.

    Except as provided in this Notice, Our Company will not sell, rent or lease your Personal Information to any other third parties without your permission. Our Company may, however, use your Personal Information to: (i) respond to duly authorized information requests of governmental authorities; (ii) comply with any law, regulation, subpoena, or court order; (iii) help prevent fraud or (iv) to enforce or protect the rights and properties of Our Company or its affiliates.

    This site makes use of Google Analytics features, including remarketing, userIDs and demographic reporting. We use this information to:

    • Help make the site easier for you to use.
    • Help you find information, products, and services quickly.
    • Help create and surface content that is most relevant to you.
    • Alert you to new products and services that we offer.

    If you would like to know more about how Google uses data generated from use of our sites, click here for more information. If you would like to opt out of these features, you can do so by installing the Google Analytics opt-out browser add-on.

  4. Handling of personal information on linked pages
    Our Company takes no responsibility for handling of personal information on the websites linked to the Our Company website, operated by a third party other than Our Company or RICOH group companies.

6. Revisions

Our Company may update this "Handling of Personal Information" because of revisions of purposes of use, improvement of safety, or according to revisions of related laws, regulations, or criteria. Therefore, recommends to periodically check "Handling of Personal Information" on Our Company Web site.

  • (*1)"Personal data retained by Our Company" refers to personal data that Our Company has authority to disclose, correct, or stop using, and has been retained by Our Company for more than six months.
  • (*2)A "cookie" refers to identification information sent from a Web server when the browser accessed a Web site. The browser sends back the information to the Web server when accessing the site again.
  • (*3)A "web beacon" refers to a small image file included on a Web page used to record an access of the page

Implemented: March 2015
Ricoh Electronic Devices Co., Ltd.