RICOH imagine.change. RICOH ELECTRONIC DEVICES CO., LTD.

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Quality Assurance

Quality Policy

RICOH Electronic Devices Co., Ltd. is committed to providing products and services that consistently delight and inspire customers.
To achieve this, we:
  • 1.Understand customer expectations and needs.
  • 2.Create and deliver new values to customers continuously through value co-creation processes.
  • 3.Resolve customer complaints promptly, prevent recurrence of problems and forestall problems thoroughly.
  • 4.Establish a quality management system and improve the effectiveness of the system continuously.
  • 5.Establish quality objectives as targets of our activities from customer perspectives and review the suitability of the objectives through measuring our performance.
* For the reliability test report, please refer to each product page.

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